Join Our Team

As a leading global e-commerce home furnishings company in the specialty of high-end solid hardwood furniture, we are committed to creating value for principals and customers whilst providing a great work environment and career opportunities. We’re always looking to add new talent to our team and encourage and support the personal and professional growth of all employees.         

Warehouse Operator x 2 (Open for Application)

Location: Auckland Mt Wellington 

We are looking to few more full time crew members to join our friendly warehouse operation team in Ellersilie Auckland, ideally you have a forklift license and experience in logistics & distribution industries, this role involves mannual handling and customer serivces, willing to work in the fun team environment.

Key areas of accountability of the role are:

• Accurately preparing customer orders
• Unloading and loading of conatiners & trucks
• Moving stock within the Warehouse in preparation for delivery/collection
• Ability to prepare orders in line with set KPI’s
• General Warehouse duties as and when required
• Ability to work in a fast-paced environment with great attention to detail
• Ability to complete the inherent physical requirements of the role including physical, manual handling of furniture
• Effective communication and teamwork skills
• Prior warehouse experience (desirable but not essential)
• Forklift license (desirable but not essential)

Product Consultant x 2 (Closed)

Auckland Northshore

You are passionate about sales and enhancing the retail experience. In our Flagship Experience Center, you will deliver exceptional customer service and product expertise, driving sales opportunities and ensuring a memorable experience for every customer.

Key Responsibilities:

• Deliver outstanding customer service to create the optimal OFS experience.
• Utilize your product knowledge and selling skills to achieve daily and weekly sales targets.
• Ensure accurate completion of sales order paperwork and internal documentation for timely order processing.
• Maximize sales through effective selling techniques, including room solutions and add-on sales.
• Collaborate with the Showroom Manager to uphold showroom standards, including visual merchandising and pricing accuracy.

Skill & Experience:

• Previous sales & customer experience, ideally selling furniture or other high-value items such as cars, bedding, luxury goods / travel, etc.
• Excellent english communication skill in both oral and writing.
• Be able to work under the pressure for problems solving.
• Positive attitude and enthusiasm, especially during busy periods.
• Strong interpersonal skills with a focus on teamwork and collaboration.
• Open to feedback and eager to learn, demonstrating a growth mindset.
• Excellent organizational skills and the ability to manage multiple responsibilities.

Showroom & Inventory Assistant  x 1 (Closed)

Auckland Central

You are passionate about communicate with people, comfortable to be dealing with all customer's questions and providing excellent customer service experience.

Skill you would need:

• Be a sales & inventory focused dynamo and love retail sales and good with numbers.
• Well-developed communication and listening skills.
• Previous experience in a retail environment.
• Be computer literate.
• Must work on the full weekends and according to the roster.
• Reliable and enthusiastic.
• Well-presented.
• A team player.
• Willing to learn and to teach others.

E-Commerce Marketing Assistant  x 1 (Closed)

Auckland Central 

You would be working in our friendly small marketing team, you must have strong willingness to learn on the job, great communication skills ,be able to work under the pressure of high volume contents. Your main areas of responsibility will be associated with the following:

• Content creation, and publishing on the website.
• Photos and videos editing.
• Website SEO and E-Commerce content.
• Marketing and Social media content creation and planning.
• Sales support (Support day-to-day running, pitching in with sales team).

Qualification & Experience:

A relevant qualification or experience in Digital marketing/E-commerce (new graduates or pursuing the degree welcome to apply)
A knack for social media and storytelling
Basic knowledge of digital marketing strategies/analysis/reporting, and SEO
Preferable knowledge in using photo editing, design software, media and e-mailing tools, and Microsoft Office.
Great energy and open to learning in a collaborative team environment.
Experince in social media community management & e-mailing (Meta Business, Mailchimp). SEO & Marketing tools (Google Analytics, reporting on content success). E-commerce content & photo editing (Lightroom, photoshop, Customer Intelligence). Experience in liquid lanague or other similar.

Online Customer Service Representative  x 1 (Closed)

Auckland Central 

Calling for passionate people to join our existing busy & fun team in central Auckland office. You will be trained for industry knowledge to help customer on our solid hard wood furniture products.

Key Responsibilities:  

• Delivery of exceptional Customer Service by answering general
   inquiries and managing sales orders in a timely and professional manner.
• Providing pricing and international & national freight quotations along with entering customer orders  
• Raising purchase orders and tracking order progression
• Organizing freight, liaising with freight providers
• Maintaining accurate inventory control and reconciliation of stocks
• Generating invoices on a daily basis along with initiating the credit note
   process
• Abounded orders recovery
• Administration duties including reports for internal and external parties as
  required.
About you:
• 2-3 years of work experience in customer service, furniture product-related role is preferred
• Exceptional customer service & problems solving skills
• Strong interpersonal skills, professional, prompt, and courteous
• Detail oriented and organized
• Fluent, business-level English
• Excellent oral and written communication
• ERP experience (Xero), excel skills useful 

Warehouse Assistant Crew Member x 2 (Closed)

Auckland Central 

Key Responsibilities:  

• Accurate and timely receipt of incoming stock (Container Devan).
• Accurate and timely operation of dispatch activity
• Assist with management of periodic cycle count (Stock Take).. 
• Assist with Investigation of variances and identify ways to improve accuracy.
• Assist with process for quality check of stock on receipt and dispatch
• Identify potential hazards and take a proactive approach to safety which includes driving forklifts.
• Ensure accurate record keeping and compliance.
• Daily Orders picking.
• Delivery.
• Reporting to warehouse manger.